Security and privacy

Security and privacy

The company Rverona d.o.o., which manages the Vezenina website, undertakes to permanently protect all personal data in accordance with the Personal Data Protection Act (Official Gazette of the Republic of Slovenia No. 86/2004).


Rverona d.o.o. respects your privacy and undertakes to carefully protect the personal data obtained through the website and will not pass it on to a third party without your consent.


The provider will use personal data exclusively for the purpose of fulfilling the order and other necessary communication and occasional notification of news in the embroidery store.


It is the responsibility of each user to ensure the security of the username and password.




Privacy policy

1. General


Rverona d.o.o. (hereinafter referred to as the Merchant) undertakes to protect the confidentiality of personal data and the privacy of users of the Vezenina online store. The personal data collected will be Rverona d.o.o. used exclusively to provide the services it offers. Rverona d.o.o. respects the confidentiality of personal data and the privacy of users of the online store, and will do everything possible to protect them from any violations and abuses. Personal data of users is one of the areas in which the company Rverona d.o.o. pays extreme care and attention, as he is aware of the sensitive nature of this area.


2. Use of personal data


For the purposes of providing the services it offers, the Merchant collects, manages, processes and stores the following user data:


name and surname;


delivery addresses;


company or name of the legal entity (if the user is a legal entity);


tax number of the legal entity (if the user is a legal entity);


email address (username);


password in encrypted form;


contact telephone number;


country of residence;


other data that the user enters voluntarily in the forms in the online store;


other data that the user voluntarily adds subsequently in his profile.


For the correctness, completeness and up-to-dateness of the data entered by users, the company Rverona d.o.o. does not respond.


3. Cookies and IP addresses


At the beginning of each use of the online store, the merchant assigns a cookie to identify, monitor the shopping cart and ensure traceability (i.e. "cookie"), which is stored in the server's memory only for the duration of the online store visit and is deleted after one hour of inactivity. The merchant may also store certain persistent cookies on the user's personal computer, such as e.g. the user's identification number in encrypted form for identification on the next visit to the online store or evaluation of items, with the help of which the user knows which items have already been evaluated, and indirectly Google Analytics external cookies used to analyze website visits. The trader may use this data in an anonymised summary form for statistical analysis purposes. For the purposes of ensuring online security, the Merchant also collects IP addresses from which users access the online store.


4. Statement on the protection of confidentiality of personal data and privacy of users


In accordance with the regulations governing the protection of personal data, the trader is obliged to protect the personal data of users of his online store. Under no circumstances will the trader provide personal or personal information without the express permission of the user. other user data to a third party or will not allow a third party to inspect personal or. other information of the user, unless required to do so by the state authorities, if such an obligation is provided by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and for protecting and pursuing the legitimate interests of the trader.


All personal and other data that the user will provide when logging in to the online store, as well as when ordering the purchase of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The merchant will not use this information for any purpose that would harm the user or any other person involved. The trader will not use user data to send promotional e-mail or other unsolicited promotional material, except for sending those promotional notices to which the user will subscribe or. with which he will agree. The trader may use the data in anonymised summary form for statistical analysis purposes. The confidentiality of personal and other user data will not be violated in any form.


The retailer will entrust the delivery service (eg PoŇ°ta Slovenije, GLS, etc.) only with the necessary data for delivery of products purchased in the online store (data on the recipient and delivery address). Through e-mail and contact number, the merchant will contact the user if this is necessary to make a purchase in the online store or. if there are problems in the process of registration or purchase in the online store.


5. Implementing a privacy policy


All full-time or part-time employees of the Merchant who have access to personal and other user data are aware of the duty to protect personal and other data and are obliged to comply with these provisions on protecting the confidentiality of personal data and privacy of Vezenina online store users. The duty to protect personal and other data is valid indefinitely, even after the termination of the relationship with the trader.


Registered users can stop using the online store at any time and can cancel their registration. They do so by notifying the trader in writing of the cancellation of the registration. Before submitting the statement on the cancellation of registration, the user must settle all outstanding obligations arising from purchases made in the online store. The merchant will protect the confidentiality of personal data and the privacy of users of the online store within the framework of this privacy policy even in the event of cancellation of registration.


6. Additional explanations


If you have any questions, concerns or comments regarding this security and privacy policy, please email us at: info@vezenina.com